
The Role of AI & Machine Learning in Business Analytics
Overview With the world entering into the “digital era”, it has become impossible for individuals and entities to function in the absence of business analytics. Speaking of its importance, business analytics helps organisations make smarter, data-backed decisions and improve efficiency and customer experiences by transforming raw data into actionable insights. A great example in this regard is Netflix. This OTT platform has been tapping into the best of business analytics to personalise recommendations, optimise content creation, and boost viewer engagement. In fact, the platform has been able to bag hits such as Stranger Things and The Witcher by prioritising business analytics. In view of the rising demand for business analytics and professionals proficient in this field, we at the Indian School of Business and Finance (ISBF) have designed a highly…